ICX Managed Services was founded in 2010 to provide strategic technology leadership and enterprise-level support to small and mid-enterprise organizations in Jacksonville, FL and beyond.
We help our clients improve organizational and individual efficiencies by leveraging a well-managed IT infrastructure, backed by enterprise-level tools and automation, along with expert support and advice from trained professionals. The expertise of our people, combined with the unique functionality of our network management and workflow platforms, ensures we deliver a fast, exceptionally reliable and exceedingly accountable service to our clients.
We take a customized, flexible approach to each client’s IT needs. We can act as a client’s entire IT department or supplement existing IT functions within the organization. Our mission is to reduce costs and business risks associated with outdated technology, maintenance, personnel succession, security, downtime, solution design and implementation, training and incident management.
ICX currently supports thousands of users with clients representing the following industries: Finance, Insurance, Legal, Healthcare, Manufacturing, Non-Profit, Faith–Based Organizations, and Hospitality.
We do what’s right
We will build our business sustainably through passionate and loyal customers and team members. We will treat our customers and our team with the respect they deserve. Daily, we will go out of our way to help our family, community, clients, and co-workers without need for recognition or reciprocation.
We win as a team
We will never pass up an opportunity to help out a colleague, and we will remember the days before we knew everything. We won’t just work on things that are assigned to us.
We appreciate our differences
We believe our differences make us stronger. We are committed to valuing the unique abilities and experiences of our team and clients.
We will be "in the trenches"
We will be there for our team and our clients when things go wrong. We know that things are not always perfect and we will do what it takes to ensure the business moves forward. We know our team counts on us to be there with them.
We act like owners
We are fully accountable for our commitments, responsibilities, and relationships. We are responsible for achieving results, regardless of the obstacles or challenges that may get in our way. We will go the "extra mile".
We continue to innovate
We know there’s no such thing as a status quo. We will never stop learning and evolving. We know we can't rest on our past accomplishments, there is still much work to do.
5% discount on recurring Managed IT Services for any company currently running on EOS