About
ARC is a 100% woman-powered company, focusing on customer experience and quality assurance for over 25 years. We help organizations empower and transform their customer experience teams; unlocking the power of their data to provide opportunities and drive both customer and employee satisfaction. We seek to work with companies and leadership teams who share our belief that delivering exceptional customer service can be achieved by both investing in and empowering their people through data-driven transformation.
Why EOS
EOS tools and systems have clarified and simplified complex aspects of business into manageable tasks that support continuous engagement. As a fully remote organization with team members around the world, this has increased team communication, focus, and action toward common goals.
Our Core Values
1. Excellence – Pursuit of the highest level of optimal performance.
2. Honesty & Integrity – Do the right thing. Telling the truth, does not engage in deception, is forthright and candid. Firm adherence to a moral code and/or set of values, walking the talk.
3. Customer Service – Committed to serving the customer above all else. Placing Importance on serving others with quality and value.
4. Relationships – Connection in and among people. Committed to taking care of the team and the customer.
5. Flexibility – The ability to adapt to environments, situations, or changes.
Special Offers
ARC is happy to offer a 5% discount or referral commission for other Running on EOS Businesses for all projects; either 1x or monthly recurring. Free demonstrations are available.
We are also a member of a professional collaborative and are able to offer alternate supplier solutions for a variety of challenges outside of/relating to our specific customer experience and quality assurance focus.
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